Some problems occur because of differences in versions of SharePoint server and Microsoft 365. If the issue happens with Open with Explorer or View in File Explorer, see Open in Explorer or View with File Explorer. For more information, see Sync SharePoint files with your computer.
When you save a document, it's automatically uploaded to the SharePoint or OneDrive for work or school. Syncing creates a local folder on your computer where you can open and edit files easily. We recommend that you sync your document library with your computer to work with documents. If you run into issues opening Microsoft 365 files and documents from SharePoint document libraries, here are some suggestions to help you fix them.
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